Thinking about improving something is easy, actually doing what it takes to improve it, is not. Because it needs a change. But not all changes are equal. Fixing a burnt-out light bulb is a change. Fixing a flat tire is a change. But none leads to improvement.
The Model for Improvement: A Framework for…
Thinking about improving something is easy, actually doing what it takes to improve it, is not. Because it needs a change. But not all changes are equal. Fixing a burnt-out light bulb is a change. Fixing a flat tire is a change. But none leads to improvement.