Thinking about improving something is easy, actually doing what it takes to improve it, is not. Because it needs a change. But not all changes are equal. Fixing a burnt-out light bulb is a change. Fixing a flat tire is a change. But none leads to improvement.
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The Model for Improvement: A Framework for…
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Thinking about improving something is easy, actually doing what it takes to improve it, is not. Because it needs a change. But not all changes are equal. Fixing a burnt-out light bulb is a change. Fixing a flat tire is a change. But none leads to improvement.